Privacy Policy

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Welcome to Flowgiri! As you have clicked on our Terms of Service, we kindly request that you take a moment to pause, grab a cup of coffee, and carefully review the following pages. The review process should take approximately 20 minutes.

These Terms of Service (“Terms”, “Terms of Service”) apply to your use of our website located at flowgiri.com, which is operated by Flowgiri. It's important to note that our Privacy Policy also governs your use of our service and outlines how we collect, protect, and disclose information resulting from your use of our web pages.

If you cannot comply with the Agreements or do not agree with them, please refrain from using our Service. However, we encourage you to email us at support@flowgiri.com so that we can try to find a solution. These Terms apply to all visitors, users, and anyone else who wishes to access or use our Service. Thank you for being responsible and taking the time to read our Terms and Privacy Policy.

Usage date

The collection of usage data is an automated process that occurs within the Service. This data is derived from two potential sources: user-generated activity and Service infrastructure. Examples of such data include the length of time spent on a given page, among other pertinent information.

Data retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.

Data controller

Within the context of this Privacy Policy, the term "Data Controller" refers to either an individual or a legal entity that has sole or shared responsibility for determining the purpose and method of processing any personal data. In accordance with this definition, we, as a company, serve as the Data Controller for the data you provide to us.

Data processor (or service provider)

A "Data Processor" (alternatively referred to as a "Service Provider") is a natural or legal person who is responsible for processing data on behalf of the Data Controller. To optimize the processing of your data, we may utilize the expertise of various Service Providers.

Data Subject

A "Data Subject" is a term used to describe any living individual who is the primary focus of Personal Data. This can include a wide variety of information pertaining to an individual, such as their personal preferences, habits, and other characteristics.

The user

The Data Subject, who is the individual that the Personal Data relates to, is referred to as the User when using our Service.

Information Collection and Use

In order to provide and enhance our Service to you, we gather several types of information for various purposes.

Personal Data

In order to identify and communicate with you, we may request certain Personal Data while you use our Service. This may include, but is not limited to:

  • Email address
  • First and last name
  • Address, including City, State/Province, ZIP/Postal code
  • Cookies and Usage Data

We may utilize your Personal Data to reach out to you with promotional materials, newsletters, and other information that we think you might find interesting. Should you choose to stop receiving these communications, you can opt out by following the provided unsubscribe link.

Usage Data

We may also gather Usage Data when you visit our Service or access it through a mobile device. This Usage Data can consist of details such as your device's Internet Protocol (IP) address, browser type, browser version, the pages you view, the time and date of your visit, the duration of your visit on those pages, and unique identifiers for your device, along with other diagnostic data.

If you access our Service through a mobile device, this Usage Data may encompass additional information such as your mobile device's unique ID, mobile operating system, IP address, type of mobile Internet browser used, and other diagnostic data.

Tracking Cookies Data

Our Service uses cookies and comparable tracking technologies to observe activity on our platform and maintain specific information.

Cookies are small data files that may contain an anonymous, unique identifier. Websites transmit cookies to your browser, which then stores them on your device. We also utilize other tracking technologies, such as beacons, tags, and scripts, to gather and track information that can enhance and analyze our Service.

You have the option to instruct your browser to reject all cookies or to notify you when a cookie is being sent. However, if you choose not to accept cookies, certain sections of our Service may not be accessible.

We use various types of cookies for different purposes:

  • Session Cookies: These cookies allow us to operate our Service smoothly.
  • Preference Cookies: These cookies remember your preferences and settings to improve your experience.
  • Security Cookies: We use Security Cookies for security reasons.
  • Advertising Cookies: These cookies are employed to display ads that are relevant to your interests.

Use of Data

At Flowgiri, we use the collected data for a variety of purposes, including:

  • Providing and maintaining our Service to you
  • Notifying you about any changes or updates to our Service
  • Enabling you to participate in interactive features of our Service when you choose to do so
  • Offering customer support to assist you with any questions or issues you may have
  • Gathering valuable information and analysis to improve our Service
  • Monitoring usage of our Service to ensure it is running efficiently
  • Detecting, preventing, and addressing technical issues that may arise
  • Fulfilling any other purpose for which you have provided your information to us
  • Carrying out our obligations and enforcing our rights as set out in any contracts entered into between you and us, such as billing and collections
  • Sending you notices about your account and/or subscription, including expiration and renewal notices, email instructions, etc.
  • Providing you with news, special offers, and general information about other goods, services, and events that are similar to those that you have already purchased or inquired about, unless you have opted not to receive such information
  • Using your information in any other way we may describe when you provide it
  • Obtaining your consent for any other purposes not listed above.

Retention of Data

We understand the importance of keeping your Personal Data safe and secure. Therefore, we will only keep your Personal Data for as long as is necessary to fulfill the purposes outlined in this Privacy Policy. In certain circumstances, we may need to retain and use your Personal Data to comply with legal obligations or to resolve disputes and enforce our agreements and policies.

Additionally, we may keep Usage Data for internal analysis purposes. Typically, Usage Data is retained for a shorter period of time. However, in cases where this data is necessary to strengthen the security or functionality of our Service, or where we are required by law to retain the data for a longer period, we will do so. Rest assured that we will always strive to protect your data and only keep it for as long as necessary to fulfill its intended purpose.

Disclosure of Data

We may share the personal information that we collect from you or that you provide to us in the following circumstances:

  • Business Transactions: If our company or any of our subsidiaries undergoes a merger, acquisition, or asset sale, your personal data may be transferred.
  • Our subsidiaries and affiliates
  • Contractors, service providers, and other third parties that assist us in conducting our business;
  • Anyone to whom you have given permission for us to disclose your information;
  • For any other purpose that we have disclosed to you at the time you provided your information;
  • To fulfill the purpose for which you have provided the information.

Security of Data

Although we consider the security of your data to be a top priority, it is important to note that no method of transmission over the Internet or electronic storage can provide a 100% guarantee of security. Despite our efforts to use commercially acceptable methods to safeguard your personal data, we cannot assure its absolute security.

Your Data Protection Rights Under General Data Protection Regulation (GDPR)

If you are a resident of the European Union (EU) or European Economic Area (EEA), you are entitled to certain data protection rights under GDPR. For more information, please visit https://eur-lex.europa.eu/eli/reg/2016/679/oj.

We are committed to taking reasonable steps to enable you to correct, amend, delete, or limit the use of your Personal Data. If you wish to be informed of what Personal Data we hold about you or want it to be removed from our systems, please email us at support@flowgiri.com.

You have the following data protection rights under certain circumstances:

  • The right to access, update, or delete the information we hold about you;
  • The right of rectification, which means you have the right to have your information corrected if it is inaccurate or incomplete;
  • The right to object, which means you have the right to object to our processing of your Personal Data;
  • The right of restriction, which means you have the right to request that we restrict the processing of your personal information;
  • The right to data portability, which means you have the right to receive a copy of your Personal Data in a structured, machine-readable, and commonly used format;
  • The right to withdraw your consent, which means you have the right to withdraw your consent at any time where we rely on your consent to process your personal information.

Please note that we may need to verify your identity before responding to your requests. Additionally, we may not be able to provide our services without certain necessary data.

If you believe that we have collected or used your Personal Data inappropriately, you have the right to file a complaint with a Data Protection Authority. For more information, please contact your local data protection authority in the European Economic Area (EEA).

To delete your personal information

Upon your request, we will delete all personal information we currently hold about you from our records, as well as direct any third-party service providers to do the same. In certain instances, deletion may be achieved through the de-identification of your information. It is important to note that if you opt to delete your personal information, you may not be able to utilize certain functions or services that require your personal information to operate.

To stop selling your personal information

We want to assure you that we do not sell or rent your personal information to any third parties for any purpose. You have complete ownership of your Personal Data and may request its disclosure or deletion at any time.

However, please be aware that if you ask us to delete or stop selling your data, it may affect your overall experience with us, and you may not be able to participate in certain programs or membership services that require the use of your personal information to function. We want to emphasize that we will not discriminate against you in any way for exercising your data protection rights.

To make a request regarding your California data protection rights, as outlined above, you may contact us using the following methods:

By email: support@flowgiri.com

The CCPA, also known as the California Consumer Privacy Act, provides coverage for the data protection rights mentioned above. For more information, please visit the official California Legislative Information website. This act went into effect on January 1, 2020.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics

Google Analytics is a web analytics service provided by Google that enables tracking and reporting of website traffic. Google utilizes the data collected to monitor and track the usage of our Service. This information is also shared with other Google services. Additionally, Google may use the data collected to customize and personalize the advertisements displayed through its advertising network.

To learn more about Google's privacy practices, please refer to the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en

We also suggest reviewing Google's policy for safeguarding your data at: https://support.google.com/analytics/answer/6004245.

CI/CD tools

We may use third-party Service Providers to automate the development process of our Service.

GitHub

GitHub, Inc. provides a development platform that allows for the hosting and review of code, project management, and software development.

To learn more about the data collected by GitHub, its purposes, and the measures taken to protect this data, please refer to the GitHub Privacy Policy page: https://help.github.com/en/articles/github-privacy-statement.

Behavioral Remarketing

After visiting our service, Flowgiri may use remarketing services to display ads to you on third-party websites. This is done in collaboration with our third-party vendors, who use cookies to optimize and personalize the ads you see based on your past visits to our site.

Google Ads (AdWords)

The remarketing service for Google Ads (AdWords) is offered by Google Inc.

To customize the Google Display Network ads and opt-out of Google Analytics for Display Advertising, you can visit the Google Ads Settings page: http://www.google.com/settings/ads

Google recommends using the Google Analytics Opt-out Browser Add-on – https://tools.google.com/dlpage/gaoptout – to prevent the collection and use of your data by Google Analytics. This add-on provides visitors with the ability to opt-out of their data being collected.

For further information about the privacy practices of Google, please visit their Privacy Terms web page: https://policies.google.com/privacy?hl=en

Facebook

If you are interested in learning more about Facebook's interest-based advertising practices, you can visit the following webpage: https://www.facebook.com/help/164968693837950

To opt-out of Facebook's interest-based ads, please follow the instructions provided by Facebook at: https://www.facebook.com/help/568137493302217

Facebook adheres to the Self-Regulatory Principles for Online Behavioural Advertising, which were established by the Digital Advertising Alliance. To opt-out of interest-based advertising on Facebook and other participating companies, you can visit the Digital Advertising Alliance in the USA at http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada at http://youradchoices.ca/, or the European Interactive Digital Advertising Alliance in Europe at http://www.youronlinechoices.eu/. You can also opt-out using the settings on your mobile device.

For more information about Facebook's privacy practices, please refer to Facebook's Data Policy at https://www.facebook.com/privacy/explanation.

Payments

All orders are processed through our online reseller, Paddle.com, who acts as the Merchant of Record for all transactions. Paddle.com is responsible for providing customer service and managing any returns.

Paddle:

Their Privacy Policy can be viewed at https://paddle.com/privacy/

Links to Other Sites

When using our Service, you may encounter links to external sites that are not managed by us. By clicking on a third-party link, you will be redirected to the respective third-party site. We recommend that you carefully review the privacy policies of all third-party sites you visit.

We are not responsible for the content, privacy policies, or practices of any third-party sites or services, as we have no control over them.

Children's Privacy

We do not permit the use of our Services by individuals under the age of 13 ("Children").

We do not intentionally collect personally identifiable information from Children under the age of 13. If you become aware that a Child has provided us with Personal Data, please contact us immediately. If we become aware that we have collected Personal Data from Children without parental consent, we will take necessary steps to promptly remove that information from our servers.

Changes to This Privacy Policy

Our commitment to protecting your privacy is a top priority, and as such, we may make updates to our Privacy Policy. Any changes to this policy will be posted on this page, and we will notify you via email and/or a prominent notice on our Service before the changes become effective. The "effective date" at the top of this Privacy Policy will also be updated.

We encourage you to review this Privacy Policy periodically to stay informed of any updates. Changes to this policy become effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us. By email: support@flowgiri.com

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